SL150 - Random Barcodes Are Blank In The Web GUI

(Doc ID 2325309.1)

Last updated on NOVEMBER 13, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
SL150
GUI
BUI

Symptoms

Tapes that are shown as unreadable . In parallel we have also observed a few failures of our backups caused by a problem to read the barcode.

Random (?) tapes not showing barcodes in GUI...

Customer also has oddly aligned external tape labels ...

Note: The above tapes do not conform to the Barcode Technical Brief having characters on the hub side of the label and the L6 media type designation to the right.

The SL150, running 3.00 firmware, did not complain of misreading the tapes. In fact, most of the time it reads the tape labels correctly with just a few tape labels showing blank in the GUI. The blank tapes changed position upon each reboot.

Changes

None reported

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms