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Upgrade Fails and Log Contains "error: %pre(ocsm-3.4.0.2.0-118.x86_64) scriptlet failed, exit status 2" (Doc ID 2328741.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Communications Session Monitor - Version 3.4.x and later
Information in this document applies to any platform.

Symptoms

Once uploading the bin/rpm upgrade file into PSA interface and clicking "Install" the upgrade fails and the log available in the GUI for more details contains following relevant errors:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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