GUI Access Broken Via Direct Or Vip IP
(Doc ID 2361294.1)
Last updated on OCTOBER 28, 2020
Applies to:Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.2.0 and later
Information in this document applies to any platform.
It was found that when the NOAM was switched from NOAM-B Active to NOAM-A Active that we could not connect to the GUI from the vip IP or the direct access IP.
When logged in on CLI on direct IP or vip IP the ha.mystate showed the vip as transferred properly (i.e., the VIP resourceId showed role as Active) and allowed us to log in using vip on CLI but GUI could not be reached by multiple attempts from various workstations on the network.
resourceId role node subResources lastUpdate
DbReplication Active A3189.225 0 0131:003716.964
VIP Active A3189.225 0 0131:003716.967
CacdProcessRes Active A3189.225 0 0131:003716.967
CAPM_HELP_Proc OOS A3189.225 0 0131:000737.501
DSROAM_Proc Active A3189.225 0 0131:003716.930
CAPM_PSFS_Proc OOS A3189.225 0 0131:000737.508
The symptoms were observed after a switchover was done.
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