My Oracle Support Banner

Diameter Signaling Router (DSR) : Disaster Recovery (DR) NOAMs Raise MJ 31225 Alarm "HA Service Start Failure" After Upgrade or Restore (Doc ID 2365072.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.2.0 to DSR 8.2.0 [Release DSR 7.0 to DSR 8.0]
Information in this document applies to any platform.
<

Symptoms

The secondary pair of Network Operation, Adminsitation, and Maintenance (NOAM) servers, generally referred to as the 'Disaster Recovery' (DR) pair, raise MJ Alarm 31225 "HA Service Start Failure" against DSROAM_Proc.

Changes

The DR NOAMs have recently been upgraded to DSR 7.2 or later release, or the NOAM --now designated as secondary or DR-- has been restored via Disaster Recovery procedure.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.