Diameter Signaling Router (DSR): NOAM Upgrade Subscriber Database Server (SDS) 7.2 > SDS 8.1.2 Failed Due To Error Missing Files (restoretemp directory)

(Doc ID 2366867.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.2.0 to DSR 7.2.0 [Release DSR 7.0]
Tekelec

Goal

SDS Primary NOAM upgrade SDS 7.2 > SDS 8.1.2 failed with the error missing files ( restoretemp directory)

1519722999::Checking for stale RPM DB locks...
1519722999::Installing public key /mnt/upgrade/upgrade/pub_keys/hpPublicKey2048_key1.pub...
1519722999::Installing public key /mnt/upgrade/upgrade/pub_keys/hpPublicKey.pub...
1519722999::Installing public key /mnt/upgrade/upgrade/pub_keys/RPM-GPG-QLGC-KEY...
1519722999::Checking for any missing packages or files
1519722999::Checking for missing files...
1519723000::Missing Files:
1519723003:: 0:TKLCsds-7.2.0-7.2.0.0.0_72.24.0: /var/TKLC/db/filemgmt/restoretemp
1519723003::ERROR: There are files missing from some rpms!
1519723003::ERROR: Will not upgrade the server!
1519723003::Rebuilding RPM database. This may take a moment...
1519723004::rpmdb_load: /var/lib/rpm/Packages: unexpected file type or format
1519723012::Changing to runlevel 4...
1519723018::Restarting cron service...
1519723018::Cleaning up chroot environment...
1519723020::Stopping remoteExec background process
1519723020::Shutting down /mnt/upgrade/upgrade/remoteExec...
1519723020::

Solution

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