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T10000C - Drive Put In Maintenance Mode, FSC: 3001 HS_FSC_DS_ASYNC_MSG_TIMEOUT (Doc ID 2368203.1)

Last updated on JANUARY 31, 2019

Applies to:

StorageTek T10000C Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

2018-01-31 14:45:17 List of tapes that have taken an FSC:
MP1410 (4)
MP2413 (8)
MP2417 (4)
M91870 (4)
MP0507 (8)
M91922 (4)
MP2423 (4)
MP2428 (4)
MP0124 (3)
MP2415 (4)
MP2402 (4)
MP2360 (1)
MP2412 (4)

2018-01-31 14:45:17 Interface Type: FICON

Drive SNO FSC is 3001
(FSC Exact Match Found)
FSC: 3001 HS_FSC_DS_ASYNC_MSG_TIMEOUT
MIM Code: INOPERABLE

FRU: MICROCODE CONF: 95%
FRU: HARDWARE CONF: 5%

Summary: |UCODE TIMEOUT |NO RESPONSE | *** |
Field Text:
DS did not give async msg within 1 second. *

 Total Contact Distance | 223145960 Meters || Reset when drive re-manufactured. | (includes high speed component)
 Clean Threshold | 10000000 Meters
 Times Cleaned | 52 || (does not inlcude Pseudo Cleans).
 Power On Hours | 23895 || Total time drive has been powered on.
 Loads OK | 109394
 Load Errors | 7
----------------

ip_address : 10.0.0.1
subnet_mask : 255.255.255.0
default_route : 255.255.255.0
dhcp_ip_address: 0.0.0.0

mim_flags : 01000000
tape_alerts : 00000000
mim_specific_perm : 0000
mim_specific_fsc : 0000
location_acs : 00
location_lsm : 00
location_panel : 00
location_drive : 00

 SNMP Manager List (snmp_manager_ips):
 0: 0.0.0.0
 1: 0.0.0.0
 2: 0.0.0.0
 3: 0.0.0.0
 4: 0.0.0.0

nodeName: T10000-004008567
----------------

Support Annotations:
T10000C/D - FSC 3001 - These errors are sometimes linked to 3002 errors. There is a code change for 3001 errors in 4.13.101 microcode for T10KD and 3.64.101 code for T10KC.  This change will also be in 3.65.103 code.



2018-01-31 14:45:17
A drive fatal error (SNO) has occurred. These SNO (Should Not Occur) errors will cause the drive to stop communicating with the host and automatically force a drive dump. The drive will come back online after it IPLs. This action will cause the current tape job to terminate. Engage an L2 Tape Domain engineer to investigate and open a bug as this drive is running on current microcode.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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