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SL8500/HSC - Cannot Get CAP 00:01:00 To Come Off-line Or Free Up (Doc ID 2374294.1)

Last updated on MARCH 19, 2018

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek Host Software Component (HSC) - Version 7.3 and later
Information in this document applies to any platform.

Symptoms

 Tape is stuck in the robot and we cannot get CAP 00:01:00 to come off-line or free up. The status of CAP 01:00:00 says ejecting, but no tapes have been ejected from the CAP.

Changes

 

Cause

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