Upgrading Rack Mount Server based (VEDSR) Integrated Diameter Intelligence Hub (IDIH) fails for Application and Mediaton Guest Servers

(Doc ID 2380816.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.2.0 and later
Information in this document applies to any platform.

Symptoms

Upgrading VEDSR based IDIH system, APP and MED servers fail upgrade attempt.

The fdconfig.log populated over upgrade indicates errors showing Background Task state is failed for both the application and mediation servers, with text suggesting timeout.

Similar entries will appear for mediation (med) server.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms