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Oracle HSM - NFS Server Will Not Serve: Nfssrv: Nfsauth: Stale Mountd Door Handle (Doc ID 2380855.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.1 to 6.1 [Release 6.0]
Information in this document applies to any platform.


Customer was trying to NFS export their HSM filesystem - which usually works. But now the clients all hang when trying to mount the filesystems

Steps Followed:

  HSM server:
  (if rebooting/IPL): wait for system to boot
  mount /<file_system>
  svcadm restart network/nfs/server
  share -F nfs -o root=@<ip_address>,rw=@<ip_address> /<file_system>
  share -A

  On client:
  mount -t nfs -o vers=3,noacl: <file_systems>
  (client just hangs)

On the server they seen errors in /var/adm/messages:



There were no apparent changes


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