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Oracle HSM - NFS Server Will Not Serve: Nfssrv: Nfsauth: Stale Mountd Door Handle (Doc ID 2380855.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.1 to 6.1 [Release 6.0]
Information in this document applies to any platform.

Symptoms

Customer was trying to NFS export their HSM filesystem - which usually works. But now the clients all hang when trying to mount the filesystems

Steps Followed:


  HSM server:
  (if rebooting/IPL): wait for system to boot
  mount /<file_system>
  svcadm restart network/nfs/server
  share -F nfs -o root=@<ip_address>,rw=@<ip_address> /<file_system>
  share -A
  

  On client:
  mount -t nfs -o vers=3,noacl: <file_systems>
  (client just hangs)

On the server they seen errors in /var/adm/messages:

 

Changes

There were no apparent changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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