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SL150 - Cartridge Magazine is Unlocking Causing the Backup Jobs to Fail - Warning 5650, Magazine Not Present, Can Not Audit, 9080, MAG_OPEN_OR_UNLATCHED (Doc ID 2385704.1)

Last updated on APRIL 30, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

FSE onsite to check the problems with the magazines that kept reporting unlocked messages in the service bundles making the library to go offline.
Firmware has been upgraded to the latest version.

Symptoms

 2018-04-10 15:57:40 Last 2 Weeks Health Report Messages

Type                                     Errors      Resolved Count

MAG_OPEN_OR_UNLATCHED      21               21

201 2018-04-10T14:24:04.937 0.0.4.0.1 000 robot /usr/local/bin/Ifm warn 0000 5650 "Director - auditResponse() cmo_user_audit(): Magazine not present, cant audit; End of Text"
202 2018-04-10T14:24:04.977 0.0.4.0.2 000 robot /usr/local/bin/Ifm warn 0000 5650 "Director - auditResponse() cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; End of Text"
203 2018-04-10T14:24:05.013 0.0.4.0.3 000 robot /usr/local/bin/Ifm warn 0000 5650 "Director - auditResponse() cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; End of Text"
204 2018-04-10T14:24:05.049 0.0.5.0.1 000 robot /usr/local/bin/Ifm warn 0000 5650 "Director - auditResponse() cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; End of Text"
205 2018-04-10T14:24:05.087 0.0.5.0.2 000 robot /usr/local/bin/Ifm warn 0000 5650 "Director - auditResponse() cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, can"
206 2018-04-10T14:24:05.125 0.0.5.0.3 000 robot /usr/local/bin/Ifm warn 0000 5650 "Director - auditResponse() cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, cant audit; cmo_user_audit(): Magazine not present, can"
755 2018-04-10T14:33:49.499 0.0.5.0.3 000 robot /usr/local/bin/Ifm warn 0000 5650 "Director - auditResponse() cmo_user_audit(): Magazine not present, cant audit; End of Text"

Fault Code: 9080  Fault Name: MAG_OPEN_OR_UNLATCHED

Cause

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