How to Restore Classic Username / Password Prompt as Default Credential Option within Application Authentication Dialog Window (Doc ID 2398578.1)

Last updated on JANUARY 29, 2024

Applies to:

Goal

Within Secure Global Desktop (SGD) 5.4, the remote application authentication dialog prompt has been enriched to extend support new authentication mechanisms that have been introduced with the release, including Smart Card and SSH Public Key authentication.

Legacy users may stumble briefly upon this updated presentation, as the new option that allows users to "Use public-key authentication" is selected by default, and will accept any immediate keyboard events that the user submits.  Users who wish to use the classic Username / Password form of credentials must first select this option, then add their credentials as before.

Deployments that have no plans to enable or support public-key authentication may be interested in optionally disabling these additional authentication mechanisms, and restoring the default behavior of this prompt--ensuring that the "Use Password" option is selected, and ready to accept user input.

Details for this solution are outlined below.

Solution

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