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MP stuck in X state and ha.mystate gives unexpected "failed to exit in 15000 msec timeout" output (Doc ID 2399744.1)

Last updated on MAY 16, 2018

Applies to:

BNS Platform Hardware - Version DSR 7.0.1 and later
Information in this document applies to any platform.

Symptoms

Routes expected to be deployed were showing as configured

Connections associated with MP were were not coming up

ha.mystate and prod.state showed unexpected/unwanted output

[root@MPSERVER filemgmt]# ha.mystate
0321:144041.832  TR-V  pid: 39253 failed to exit in 15000 msec timeout [39256/SigCtl.cxx:300]

[root@MPSERVER filemgmt]# prod.state
               ...prod.state  (RUNID=00)...
               ...getting current state...
Current state:  X  (product under procmgr)


Changes

 

Cause

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