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SL8500 - Problem In SL8500 Handbot, FSC 1301, 3333, 3992, Stuck Cartridge (Doc ID 2414923.1)

Last updated on JUNE 26, 2018

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Cartridge stuck in the handbot.

Bot(1.1.0.2.0)
1301 - (190X)
Device response time-out, request= healthCheck internalActivity 183
Device response time-out, request= healthCheck internalActivity 197
Device response time-out, request= healthCheck internalActivity 198
Device response time-out, request= healthCheck internalActivity 213
Device response time-out, request= fetchCartridge internalActivity 1,1,2,1,4 T10kHalfInch 30 T10000a address = Drive_Bay49(1,1,2,1,4)
Device response time-out, request= healthCheck internalActivity 0
Device response time-out, request= healthCheck internalActivity 182
Device response time-out, request= fetchCartridge internalActivity 1,1,23,1,5 T10kHalfInch 23 address = Cell(1,1,23,1,5)
Device response time-out, request= moveToPosition internalActivity 1,1,30,1,3 30 address = DropCell(1,1,30,1,3)
Device response time-out, request= moveUntilStall internalActivity right
Device response time-out, request= fetchCartridge internalActivity 1,1,16,1,2 T10kHalfInch 30 address = Cell(1,1,16,1,2)
Device response time-out, request= healthCheck internalActivity
Device response time-out, request= fetchCartridge internalActivity 1,1,30,2,1 T10kHalfInch 30 address = Elevator_Cell(1,1,30,2,1)
Device response time-out, request= getVersions internalActivity
Device response time-out, request= mechLimit internalActivity 100
Device response time-out, request= setConfig internalActivity SL8500 1
(Errors Started - 2018-06-09 23:21:51 Errors Stopped - 2018-06-12 07:51:37)

1302 - (2X)
Failure from robot - robot in move until stall
(Errors Started - 2018-06-11 14:05:01 Errors Stopped - 2018-06-11 20:49:44)

1319 - (4X)
Robot operation failed - robot in fetch, hliLsm=0

VOLSERS seen in 1319 messages: RM0028T1 (x1) RM0148T1 (x1) RM0267T1 (x1) RM0273T1 (x1)
(Errors Started - 2018-06-09 23:36:24 Errors Stopped - 2018-06-11 20:40:16)

3204 - (6X)
System error - Device busy reset type=robot
System error - Invalid state transition, state=Initializing transtion=Recoverable error
System error - Invalid state transition, state=Error transtion=Recoverable error
(Errors Started - 2018-06-10 22:08:12 Errors Stopped - 2018-06-12 07:55:53)

3333 - (19X)
Dropped unexpected device response, 704536 address = UNKNOWN(0,0,23,1,5)
Dropped unexpected device response, 7045369 address = UNKNOWN(0,0,23,1,5)
Dropped unexpected device response, 7051 address = UNKNOWN(0,0,23,1,5)
Dropped unexpected device response, 705144 address = UNKNOWN(0,0,23,1,5)
Dropped unexpected device response, 7051447 address = UNKNOWN(0,0,30,1,3)
Dropped unexpected device response, 70514475, address = UNKNOWN(0,0,25,1,3)
Dropped unexpected device response, <val
Dropped unexpected device response, 70542 address = UNKNOWN(0,0,30,2,1)
(Errors Started - 2018-06-10 21:37:26 Errors Stopped - 2018-06-11 20:50:53)

3955 - (1X)
Error from device - code download failure
(Errors Started - 2018-06-11 20:40:54 Errors Stopped - 2018-06-11 20:40:54)

3992 - (3X)
Warning from device, Failed to straighten robot prior to move, track not enabled; address = Elevator_Cell(1,1,30,2,1)
Warning from device, Failed to straighten robot prior to move, track not enabled; address = DropCell(1,1,30,1,3)
(Errors Started - 2018-06-09 23:38:23 Errors Stopped - 2018-06-11 18:08:11)

3997 - (1X)
Message queue, size=2
(Errors Started - 2018-06-11 20:40:16 Errors Stopped - 2018-06-11 20:40:16)

 

Changes

 

Cause

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