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Power Supply reporting SPT-8000-5X and V_IN_ERR Sensor (Predictive Failure Asserted) (Doc ID 2423585.1)

Last updated on JULY 17, 2018

Applies to:

SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

From ILOM snapshot

 

##### fma/@usr@local@bin@fmadm_faulty.out #####

------------------- ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
2018-07-09/18:45:20 XXXXXXXXXXX-XXXXXXXXXX-XXXXXXXXXXXX SPT-8000-5X Major                             <<<<<< Check incoming power!

Problem Status : open
Diag Engine : fdd 1.0
System
Manufacturer : Oracle Corporation
Name : SPARC T5-2
Part_Number : 33488582+1+1
Serial_Number : XXXXXXXXXX

System Component
Firmware_Manufacturer : Oracle Corporation
Firmware_Version : (ILOM)4.0.2.2.a,(POST)5.3.12,(OBP)4.38.12,(HV)1.15.12
Firmware_Release : (ILOM)2018.03.29,(POST)2018.03.28,(OBP)2018.03.28,(HV)2018.03.28

----------------------------------------
Suspect 1 of 1
Problem class : fault.chassis.env.power.loss
Certainty : 100%
Affects : /SYS/PS0
Status : faulted

FRU
Status : faulty
Location : /SYS/PS0
Manufacturer : Power-One China,Gongming Town,Guangming District,518132 Shenzhen
Name : A239A
Part_Number : 7081064
Revision : 01
Serial_Number : 4XXXXXXXXXXXXXXXXXX
Chassis
Manufacturer : Oracle Corporation
Name : SPARC T5-2
Part_Number : 33488582+1+1
Serial_Number : XXXXXXXXXX

Description : A power supply AC input voltage failure has occurred.

Response : The service-required LED on the affected power supply and
chassis will be illuminated.

Impact : Server will be powered down when there are insufficient
operational power supplies.

Action : Please refer to the associated reference document at
http://support.oracle.com/msg/SPT-8000-5X for the latest
service procedures and policies regarding this diagnosis.

##### ilom/@usr@local@bin@spshexec_show_-script_@X@logs@event@list.out #####

-> show -script /X/logs/event/list

Event
ID Date/Time Class Type Severity
----- ------------------------ -------- -------- --------
227 Mon Jul 9 19:07:22 2018 System Log minor
Host: Powered On
226 Mon Jul 9 19:07:21 2018 IPMI Log minor
ID = 8 : 07/09/2018 : 19:07:21 : System Boot Initiated : System
Management Software : System Restart : Asserted
225 Mon Jul 9 19:07:21 2018 Power On major
Power to /SYS has been turned on by: Shell session, Username:root
224 Mon Jul 9 18:45:20 2018 Fault Fault critical
Fault detected at time = Mon Jul 9 18:45:20 2018. The suspect
component: /SYS/PS0 has fault.chassis.env.power.loss with
probability=100. Refer to http://support.oracle.com/msg/SPT-8000-5X for
details.
223 Mon Jul 9 18:44:59 2018 Sensor Log critical
Power Supply : /SYS/PS0/V_IN_ERR : State Asserted
222 Mon Jul 9 18:44:10 2018 System Log minor
Host: Standby
221 Mon Jul 9 18:44:09 2018 System Log minor
Host: Standby
220 Tue Apr 24 18:53:07 2018 System Log minor
Host: Solaris running

##### ipmi/@usr@local@bin@ipmiint_sensor_list.out #####

PS0/ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/FAN_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/IN_POWER | 0.000 | Watts | ok | na | na | na | na | na | na
PS0/I_OUT_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/I_OUT_WARN | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/OUT_POWER | 0.000 | Watts | ok | na | na | na | na | na | na
PS0/T_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/T_OUT | na | | na | na | na | na | na | na | na
PS0/T_WARN | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/V_+3V3 | 0.000 | Volts | ok | na | na | na | na | na | na
PS0/V_+12V | 0.000 | Volts | ok | na | na | na | na | na | na
PS0/V_IN | 0.000 | Volts | ok | na | na | na | na | na | na
PS0/V_IN_ERR | 0x2 | discrete | 0x0200| na | na | na | na | na | na                                                   <<<<<< 0x2 = Predictive Failure Asserted
PS0/V_IN_INFO | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/V_OUT_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS0/V_OUT_OK | na | discrete | na | na | na | na | na | na | na
PS1/ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/FAN_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/IN_POWER | 860.000 | Watts | ok | na | na | na | na | na | na
PS1/I_OUT_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/I_OUT_WARN | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/OUT_POWER | 810.000 | Watts | ok | na | na | na | na | na | na
PS1/T_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/T_OUT | 36.000 | degrees C | ok | na | na | na | na | na | na
PS1/T_WARN | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/V_+3V3 | 3.380 | Volts | ok | na | na | na | na | na | na
PS1/V_+12V | 12.420 | Volts | ok | na | na | na | na | na | na
PS1/V_IN | 232.000 | Volts | ok | na | na | na | na | na | na
PS1/V_IN_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/V_IN_INFO | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/V_OUT_ERR | 0x1 | discrete | 0x0100| na | na | na | na | na | na
PS1/V_OUT_OK | 0x2 | discrete | 0x0200| na | na | na | na | na | na
PWRBS | 0x1 | discrete | 0x0100| na | na | na | na | na | na

Changes

Sensor -> PSn/Sn/V_IN_ERR = 0x2 // Reports a Power Supply side fault.

SPT-8000-5X indicates that the fault management function running on the service processor has determined that AC power is not present for at least one of the power supplies.

Cause

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