SL500 Tape Library Offline -Result Code 5631 (Doc ID 2432340.1)

Last updated on JULY 25, 2022

Applies to:

Symptoms

Bot fails to Audit cell array with result code:- 5631
The Result Code 5631 stands for - "The sweep range of Z is to short to reach all locations"
 

Time : 2018-08-03T22:35:34.933
Device Address : 0.0.2.0.7
User : unknown
Requester : default
Activity : 0000
Request Id : /usr/local/bin/Ifm
Level : error
Result Code : 5501
Text : , "Director - fetchResponse() cmo_calibrate failed to find target for address (LMRC) 0,1,7,2 after 2 attempts, cmo_status=3; End of Text"

Time : 2018-08-03T22:35:35.052
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 3000
Request Id : (null)
Level : error
Result Code : 3312
Text : , "(request id = HOST/0x10209b70) IfmMove::commonMoveCommand(): FETCH request of tape DSZ737L3 from (LMRC) 0,1,7,2 failed:"

Time : 2018-08-03T22:35:35.162
Device Address : 0.0.2.0.7
User : unknown
Requester : default
Activity : 0000
Request Id : /usr/local/bin/Ifm
Level : error
Result Code : 5631
Text : , "Director - auditResponse() cmo_user_check_position: z range 8060 very short of required: 9965 for column 2.; End of Text"

Time : 2018-08-03T22:35:35.217
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 0000
Request Id : (null)
Level : error
Result Code : 0102
Text : , "InitAudit goInop():Audit failure, we are INOP"

Time : 2018-08-05T22:14:43.150
Device Address : 0.0.0.1.0
User : unknown
Requester : default
Activity : 0000
Request Id : /usr/local/bin/Ifm
Level : error
Result Code : 0000
Text : , "Director - initResponse() Initialize: Bad z range.; End of Text"

Time : 2018-08-05T22:14:43.184
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 0100
Request Id : (null)
Level : error
Result Code : 3717
Text : , "IfmInitThread:Failure to Initialize...reason==Robot initialization failed - GOING INOP"

Time : 2018-08-06T00:59:40.871
Device Address : 0.0.0.1.0
User : unknown
Requester : default
Activity : 0000
Request Id : /usr/local/bin/Ifm
Level : error
Result Code : 0000
Text : , "Director - initResponse() Initialize: Bad z range.; End of Text"

Time : 2018-08-06T00:59:40.908
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 0100
Request Id : (null)
Level : error
Result Code : 3717
Text : , "IfmInitThread:Failure to Initialize...reason==Robot initialization failed - GOING INOP"

Cause

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