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Sl3000 - Media Load Failing For HP LTO6 Drive, 3955 "Error From Device Code: 605 - Drive Media Error", Data=Load Error 6415 (Doc ID 2462824.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

HP LTO6 Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Drive encountered failures on multiple media.

Drive fails to load.

Drive_Bay1(1.1.4.1.1)

3337 - (173X)
Drive load failed due to media error,  hliLsm=0

VOLSERS seen in 3337 messages: RB1082L6 (x24) RB1089L6 (x11) RB1319L6 (x9) RB1608L6 (x24) RB1617L6 (x7) RB1620L6 (x5) RB1663L6 (x9) RB1677L6 (x5) RB1883L6 (x6) RB1943L6 (x10) RB2202L6 (x5) RB2211L6 (x14) RB2986L6 (x5) RB3278L6 (x5) RB3433L6 (x5) RB4226L6 (x1) RB4235L6 (x8) RB4288L6 (x4) RB4398L6 (x9) RB4652L6 (x1) RB4654L6 (x1) RB4656L6 (x1) RB4657L6 (x1) RB4658L6 (x1) RB4659L6 (x1) RB4660L6 (x1)
(Errors Started - 2018-10-19 06:47:14 Errors Stopped - 2018-10-19 22:34:07)

3955 - (172X)
Error from device Code: 605 - Drive media error, drive 1,1,4,1,1: load FAILED with mediaError:  (driveType = HpUltrium6, driveFirmware = J5MS-019.709, sn = HUJ62066AY)

VOLSERS seen in 3955 messages: RB1082L6 (x24) RB1089L6 (x11) RB1319L6 (x9) RB1608L6 (x24) RB1617L6 (x7) RB1620L6 (x5) RB1663L6 (x9) RB1677L6 (x5) RB1883L6 (x5) RB1943L6 (x10) RB2202L6 (x5) RB2211L6 (x14) RB2986L6 (x5) RB3278L6 (x5) RB3433L6 (x5) RB4226L6 (x1) RB4235L6 (x8) RB4288L6 (x4) RB4398L6 (x9) RB4652L6 (x1) RB4654L6 (x1) RB4656L6 (x1) RB4657L6 (x1) RB4658L6 (x1) RB4659L6 (x1) RB4660L6 (x1)
(Errors Started - 2018-10-19 06:48:19 Errors Stopped - 2018-10-19 22:34:07)

39743 2018-10-19T22:32:27.089 1.1.4.1.1 root hli0 move 54849701 error 3955 "Error from device Code: 605 - Drive media error", Data=loaderror6415<!|CDATA|drive 1,1,4,1,1: load FAILED with mediaError: CartLabel RB1608L6 (driveType = HpUltrium6, driveFirmware = J5MS-019.709, sn = HUJ62066AY)||>6050000002
39744 2018-10-19T22:32:27.104 1.1.4.1.1 root hli0 move 54849701 error 3337 "Drive load failed due to media error", volumeLabel=RB1608L6 hliLsm=0
39775 2018-10-19T22:32:47.169 1.1.4.1.1 root hli0 move 54849801 error 3955 "Error from device Code: 605 - Drive media error", Data=loaderror6415<!|CDATA|drive 1,1,4,1,1: load FAILED with mediaError: CartLabel RB1082L6 (driveType = HpUltrium6, driveFirmware = J5MS-019.709, sn = HUJ62066AY)||>6050000002
39776 2018-10-19T22:32:47.184 1.1.4.1.1 root hli0 move 54849801 error 3337 "Drive load failed due to media error", volumeLabel=RB1082L6 hliLsm=0
39807 2018-10-19T22:33:08.549 1.1.4.1.1 root hli0 move 54849901 error 3955 "Error from device Code: 605 - Drive media error", Data=loaderror6415<!|CDATA|drive 1,1,4,1,1: load FAILED with mediaError: CartLabel RB1663L6 (driveType = HpUltrium6, driveFirmware = J5MS-019.709, sn = HUJ62066AY)||>6050000002
39808 2018-10-19T22:33:08.563 1.1.4.1.1 root hli0 move 54849901 error 3337 "Drive load failed due to media error", volumeLabel=RB1663L6 hliLsm=0
39839 2018-10-19T22:33:28.889 1.1.4.1.1 root hli0 move 54850001 error 3955 "Error from device Code: 605 - Drive media error", Data=loaderror6415<!|CDATA|drive 1,1,4,1,1: load FAILED with mediaError: CartLabel RB3433L6 (driveType = HpUltrium6, driveFirmware = J5MS-019.709, sn = HUJ62066AY)||>6050000002
39840 2018-10-19T22:33:28.956 1.1.4.1.1 root hli0 move 54850001 error 3337 "Drive load failed due to media error", volumeLabel=RB3433L6 hliLsm=0
39871 2018-10-19T22:33:48.815 1.1.4.1.1 root hli0 move 54850101 error 3955 "Error from device Code: 605 - Drive media error", Data=loaderror6415<!|CDATA|drive 1,1,4,1,1: load FAILED with mediaError: CartLabel RB2986L6 (driveType = HpUltrium6, driveFirmware = J5MS-019.709, sn = HUJ62066AY)||>6050000002
39872 2018-10-19T22:33:48.830 1.1.4.1.1 root hli0 move 54850101 error 3337 "Drive load failed due to media error", volumeLabel=RB2986L6 hliLsm=0
39903 2018-10-19T22:34:07.759 1.1.4.1.1 root hli0 move 54850201 error 3955 "Error from device Code: 605 - Drive media error", Data=loaderror6415<!|CDATA|drive 1,1,4,1,1: load FAILED with mediaError: CartLabel RB2211L6 (driveType = HpUltrium6, driveFirmware = J5MS-019.709, sn = HUJ62066AY)||>6050000002
39904 2018-10-19T22:34:07.773 1.1.4.1.1 root hli0 move 54850201 error 3337 "Drive load failed due to media error", volumeLabel=RB2211L6 hliLsm=0

Cause

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In this Document
Symptoms
Cause
Solution


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