After Reboot SDM Server SDM does not Start - Reason: SERVICE_FAILURE: Core Service [ EMSDetailsService ] Failed to Start
(Doc ID 2486132.1)
Last updated on JUNE 08, 2023
Applies to:
Oracle Communications Session Delivery Manager - Version 8.1 and laterInformation in this document applies to any platform.
Symptoms
After rebooting SDM server, SDM do not start.
[nncentral@<HOSTNAME2> bin]$ ./startnnc.sh
Starting Back-End server now 11 of 26 services have started... . .. .. .. .. .. .. .. .. .. .. .. ..
Exception thrown in checkCoreServices(). Reason: SERVICE_FAILURE: Core Service [ EMSDetailsService ] failed to start
For this example there are 2 SDM's <HOSTNAME1> and <HOSTNAME2> . Whenever both SDM's are shutdown and then try to restart these SDM's only 1 SDM comes up and the other SDM fails to restart.
Changes
Customer installed a new cluster with 2 SDM's(<HOSTNAME1> and <HOSTNAME2).
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |