Exadata: Cell Service crash with RS-7445 [SERV CELLSRV HANG DETECTED] during a flash disk failure
(Doc ID 2486713.1)
Last updated on FEBRUARY 26, 2019
Applies to:
Exadata X3-2 Hardware - Version All Versions and laterOracle Exadata Storage Server Software - Version 12.1.1.1.0 to 19.1.0.0.0 [Release 12.1 to 12.2]
Exadata X6-2 Hardware - Version All Versions and later
Exadata X5-2 Hardware - Version All Versions and later
Exadata X4-2 Hardware - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Customers may see Cell Service crash on Storage cells during the flash disk failure. The issues will start with lot of "NO IO COMPLETION ON DISK" messages written for the failing flash disk and Cell service eventually restart. Since the flash disk failed, the subsequent Cell Service restart would detect the failed flash disk as missing. This can result in the drop of the grid disks mapped to the failed flashdisk, in a write-back configuration.
Changes
None.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |