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What To Do If Diameter Signaling Router (DSR) Accept Of NOAM Upgrade to Release 8.2.1 Fails With Error (Doc ID 2493259.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0.1 and later
Information in this document applies to any platform.

Goal

If the NOAM Upgrade Accept is attempted in the NOAM GUI Upgrade screen and the following error is seen: "An internal error has occurred - please contact Oracle Customer Support."

Ping and ssh from dra01-noam-a to dr-noam-a is fine.

tpdProvd is not running:

 

Solution

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In this Document
Goal
Solution


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