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HSM: SL3000 Tape Library Unusable After Relocation (Doc ID 2494950.1)

Last updated on JANUARY 18, 2019

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.0 and later
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Experiencing issues with the tape library system since moving the SL3000 tape system to another physical location.

Now they are unable to use their tape library system. 

From HSM they are unable to reach any of the tape library functions.  The robot does not load any cartridge since the physical move.

Network connections are up and online between components.

They sent an audit request by typing "samcmd audit 10" with'10' being the eq number of "/dev/scsi/changer" library. Each tape was flagged with "need audit", otherwise nothing functional is happening with the robot (SL 3000).

This was seen in the device log after using the audit command: 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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