My Oracle Support Banner

HSM: SL3000 Tape Library Unusable After Relocation (Doc ID 2494950.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.0 and later
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.


Experiencing issues with the tape library system since moving the SL3000 tape system to another physical location.

Now they are unable to use their tape library system. 

From HSM they are unable to reach any of the tape library functions.  The robot does not load any cartridge since the physical move.

Network connections are up and online between components.

They sent an audit request by typing "samcmd audit 10" with'10' being the eq number of "/dev/scsi/changer" library. Each tape was flagged with "need audit", otherwise nothing functional is happening with the robot (SL 3000).

This was seen in the device log after using the audit command: 





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.