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SL8500 - Audit Cannot Complete Due To Hardware Failure, Failed Target Calibration Result Code=5016 (Doc ID 2498927.1)

Last updated on JULY 03, 2019

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Bot(3.1.0.1.0)
3955 - (1X)
Error from device Code: 514 - Robot needs to be reset,
Errors fall between the mils range of: 31968 - 31968

Error Reason(s):  3324_HW_audit_failure

Failed Target Calibration Result Code=5016

51673 2019-01-22T15:06:28.418 3.1.0.1.0 root default AuditDaemon -1060903 error 3955 "Error from device Code: 514 - Robot needs to be reset", Data=<response sequence="3532429" final="true"><command>audit</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5016</resultCode><resultText><!|CDATA|cmo_user_calibrate_column: Failed target calibration for (LRCSR) 3,1,-32,1,1, result code=5016; cmo_calibrate failed to find target for address (LRCSR) 3,1,-32,1,1 after 1 attempts, cmo_status=5; servo mech s-track event 5016 at 17647 tachs, 31968 mils||></resultText><operationalState>514</operationalState></resultStatus><addressStatus>empty</addressStatus><address>3,1,-32,1,1</address><trackPosMils>34056</trackPosMils><label><!|CDATA|||></label></result></response>
51681 2019-01-22T15:06:28.697 3.0.0.0.0 root default AuditDaemon -1060903 error 3324 "Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Robot operation failed

2018-11-09T15:34:09.046 3.1.0.1.0 root default AuditDaemon -1060103 error 3955 "Error from device Code: 514 - Robot needs to be reset", Data=<response sequence="2059339" final="true"><command>audit</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5016</resultCode><resultText><!|CDATA|cmo_user_calibrate_column: Failed target calibration for (LRCSR) 3,1,-31,1,1, result code=5016; cmo_calibrate failed to find target for address (LRCSR) 3,1,-32,1,1 after 1 attempts, cmo_status=5; servo mech s-track event 5016 at 17649 tachs, 31971 mils||></resultText><operationalState>514</operationalState></resultStatus><addressStatus>empty</addressStatus><address>3,1,-32,1,1</address><trackPosMils>33032</trackPosMils><label><!|CDATA|||></label></result></response>

2019-01-22T15:06:28.418 3.1.0.1.0 root default AuditDaemon -1060903 error 3955 "Error from device Code: 514 - Robot needs to be reset", Data=<response sequence="3532429" final="true"><command>audit</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5016</resultCode><resultText><!|CDATA|cmo_user_calibrate_column: Failed target calibration for (LRCSR) 3,1,-32,1,1, result code=5016; cmo_calibrate failed to find target for address (LRCSR) 3,1,-32,1,1 after 1 attempts, cmo_status=5; servo mech s-track event 5016 at 17647 tachs, 31968 mils||></resultText><operationalState>514</operationalState></resultStatus><addressStatus>empty</addressStatus><address>3,1,-32,1,1</address><trackPosMils>34056</trackPosMils><label><!|CDATA|||></label></result></response>

Cause

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In this Document
Symptoms
Cause
Solution


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