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SDP2 - Shared Shell connections fail with authentication error (Doc ID 2509896.1)

Last updated on AUGUST 26, 2019

Applies to:

StorageTek Service Delivery Platform (SDP2) - Version 2.4.0 to 2.5.0 [Release 2.0]
Information in this document applies to any platform.

Symptoms

After enabling shared shell for a server, connection attempts fail with authentication errors.

Error in ASR Portal: Unable to get the tunneluser null or failed authentication attempt. Please check your credentials.

Same error will be reported in /opt/Oracle/MdvopServer/logs/ShellService.err

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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