SDP2 - Shared Shell connections fail with authentication error
(Doc ID 2509896.1)
Last updated on JANUARY 17, 2023
Applies to:
StorageTek Service Delivery Platform (SDP2) - Version 2.4.0 to 2.5.0 [Release 2.0]Information in this document applies to any platform.
Symptoms
After enabling shared shell for a server, connection attempts fail with authentication errors.
Error in ASR Portal: Unable to get the tunneluser null or failed authentication attempt. Please check your credentials.
Same error will be reported in /opt/Oracle/MdvopServer/logs/ShellService.err
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |