Attempting to download PCAP gives the error "Sorry, an error occurred while processing your request" (Doc ID 2525507.1)

Last updated on AUGUST 15, 2023

Applies to:

Oracle Communications Session Monitor - Version 4.0 and later
Information in this document applies to any platform.

Customer using Oracle Communications Session Monitor (OCSM) 4.0 or later find that attempting to download a call PCAP fails and the error:

Sorry, an error occurred while processing your request

is shown.

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In this Document

Symptoms

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