Users Unable to Log In to Heavily Loaded SGD Server, Error: "Fault String : (502)Bad Gateway"
(Doc ID 2527639.1)
Last updated on NOVEMBER 18, 2020
Oracle Secure Global Desktop - Version 5.4 and later Information in this document applies to any platform.
The Administrator of a Secure Global Desktop (SGD) deployment running SGD 5.4 and the January 2019 maintenance patches receives reports that users are unable to authenticate with the SGD environment during peak usage time, with the following error message:
Under pressure, the SGD Administrator restarted SGD services on this node. This action resolved the report temporarily, but the behavior returned as the server returned to peak usage the following week.
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