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Important Service Issues When Upgrading to Oracle ZFS Storage Appliance OS8.8.x (Doc ID 2545437.1)

Last updated on OCTOBER 09, 2024

Applies to:

Oracle ZFS Storage ZS3-4 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
GBUCS ZS7-2 Storage Rack - Version All Versions and later
Oracle ZFS Backup Appliance ZS5-2 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS7-2 Mid-Range - Version All Versions and later
Information in this document applies to any platform.

Purpose

This document should be used as a reference for known bugs and documents related to the ZFS Storage Appliance when upgrading to micro release versions OS 8.8.x.

Scope

Below is a list of known issues effecting the ZFS Storage Appliance OS8.8.x and their related documents containing fixes, workarounds or directions to identify the issues.

To be sure the fix is in the OS8.8.x version you are planning on downloading and upgrading to, use our software download page listed below.

Oracle ZFS Storage Appliance: Software Updates (Doc ID 2021771.1)

  1. Select the "Release Notes" Link to the right of the OS8.8.x version you are planning on downloading, which will open a pdf.
  2. Navigate to "Closed Issues" which are fixed in this release. It will list the Synopsis & BUG #

 

If your appliance is being updated to an older OS release, reference:

Important Service Issues When Upgrading to OS8.8.0 through 8.8.35 (Doc ID 2818322.1)

Details

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In this Document
Purpose
Scope
Details
 Proactive issues
 The NFS service may go into a Maintenance / faulted state after an OS upgrade of the Oracle ZFS Appliance.

 Known issue with disk drives [200GB, 800GB, 3.2TB] to avoid system down.
 IOM Firmware Pending When Upgrading ZS9-2 with DE3-12C Disk Trays To OS Versions 8.8.63 - 8.8.65
 Do not update from OS8.6.x directly to OS8.8.30 or newer
 Invalid stash objects must be removed before any update to OS 8.8.x
 Before updating to OS8.8.x from 8.7.7 - 8.7.26, ensure you have previously run the 'Periodic Disk Monitor Reset' workflow.
 Upgrading ILOM & BIOS on ZS7-2 platforms with OS8.8.45 ( and higher ) requires deferred update first be applied.
 Manual Upgrade of ILOM & BIOS on ZS7-2 platforms with OS8.8.45 ( and higher ) can cause issues with the cluster during a reboot.
 ZFS Storage Systems may Panic when non-ASCII, non-UTF-8 file Name is Encountered
 Before upgrading to OS8.8.62, OS8.8.63 or OS8.8.64 if using 14Tb disk drives [W7214A520ORA014T and W7214A524ORA014T] open a service request for Oracle support to review in efforts to avoid Bug: 35541123
 Apply workflow [set_sas_tgtmap_stable_usec.akwf] when upgrading from an older OS version to OS: 8.8.65 - OS: 8.8.68 when 14TB  disks [Model W7214A520ORA014T and W7214A524ORA014T] are installed to avoid Bug: 36293655
 Reactive issues
 Upgrading to OS8.8.36 - OS8.8.38 can cause certain files used for analysis within the Support Bundle to have missing content with zero size.
 Upgrading OS8.8.39 through OS8.8.41 while connected to Fiber Tape Drive can encounter failure "Request sense data length is too long"
 Upgrading to OS8.8.39 - OS8.8.41 can cause replication reversal, cluster takeover, or cluster failback to not complete
 Upgrading ILOM & BIOS on ZS7-2 platforms with OS8.8.45 ( and higher ) requires deferred update first be applied.
 Upgrading the ZFS Storage Appliance (ZFSSA) to version 8.8.30 or higher , clients may have problems mounting to shares on the ZFSSA
 BUI Does Not Work After an Upgrade to 8.8.51 Browser Error "ERR_SSL_VERSION_OR_CIPHER_MISMATCH"
 ZFS Storage Systems may Panic when non-ASCII, non-UTF-8 file Name is Encountered
 Upgrading a ZS9-2 that was shipped with OS 8.8.54 IDR 54.138.5307 to a general public release of OS 8.8.54 through OS 8.8.56 can cause both nodes in a cluster to begin a panic loop and report the following error:
 Upgrading to OS8.8.62 introduces new firmware for 14 TB HDD model numbers W7214A520ORA014T and W7214A524ORA014T that can cause issues when its updating drive firmware. Symptoms can include clients to lose access to data, issues joining cluster, and Browser User Interface BUI not responding.
 Upgrading a 7x20, ZS3 or ZS4 to OS8.8.67 or newer, system generated certificates may no longer be valid. This is only seen on aforementioned systems that had previously run an OS release prior to 8.4.0(A.K.A. release 2013.1.4.0 or version ak-2013.06.05.4.0)
 Contacts
References

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