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ODA Master Diagnostics Page (Doc ID 2552457.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Purpose

Diagnostics for the Oracle Database Appliance requires confirming the ODA configuration being used.
My Oracle Support, documentation and other collateral searches should include specific factors which can differ between ODA versions,releases,etc...
Once identified the best methods for troubleshooting the ODA are fairly easy.

There are the key factors for the Oracle Database Appliance (ODA) which must be identified for proper data / diagnostics collection.

ODA Stack

The differences are:          

Commands

Platform Type

Commands

Other important distinctions for proper data collection include:

Hardware Type

There are several versions of Oracle Database Appliance and this document covers all versions.

Commands

ODA version

Commands

Note: odacli describe-component  - is to be deprecated in newer versions

Questions and Answers

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In this Document
Purpose
 ODA Stack
 Platform Type
 Hardware Type
 ODA version
Questions and Answers
 View details of all the components installed on the appliance
 Errors When Logging into the Web Console
 Errors when re-imaging Oracle Database Appliance
 Using the Oracle ORAchk Health Check Tool
 Trace File Analyzer Collector (TFA)
 Disk Diagnostic Tool
 Oracle Database Appliance Hardware Monitoring Tool
 Preparing Log Files for Oracle Support Services
References

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