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How to Install Auto Service Request (ASR) on Private Cloud Appliance (PCA) 2.4.1 or Later (Doc ID 2560988.1)

Last updated on APRIL 28, 2021

Applies to:

Private Cloud Appliance - Version 2.4.1 to 2.4.3 [Release 2.0]
Private Cloud Appliance X5-2 Hardware - Version All Versions to All Versions [Release All Releases]
Private Cloud Appliance X8-2 - Version All Versions to All Versions [Release All Releases]
Oracle Virtual Compute Appliance X4-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Purpose

If you are installing ASR on PCA X3, PCA X4, PCA X5 running Software 2.0.4 to 2.3.4 use Doc ID 2032791.1

 

ASR Support within the PCA X8

PCA Component

Status

Status of PCA ASR supported assets

Management Node ILOMs

Yes

Compute Node ILOMs

Yes

Cisco 9336 switch

Not Supported

Cisco 9348 switch

Not Supported

PDUs

Not Supported

ZFS appliance

Yes1

1 On ZFSSA, ASR telemetry is delivered from the AK software.  The ILOM interfaces of the ZFSSA heads should never be used for ZFSSA ASR connectivity.

 

ASR Support within the PCA X4 and PCA X5

PCA Component

Status

Status of PCA ASR supported assets

Management Node ILOMs

Yes

Compute Node ILOMs

Yes

NM2-36p IB switch

Yes2

ES1-24 switch

Yes2

F1-15 director

Not Supported

PDUs

Not Supported

ZFS appliance

Yes1

1 On ZFSSA, ASR telemetry is delivered from the AK software.  The ILOM interfaces of the ZFSSA heads should never be used for ZFSSA ASR connectivity.
2 PCA ASR Manager Configurator Software does not Support NM2-36p IB switch and ES1-24 switch, manual configuration is needed. Please contact Oracle Support for Assistance.

Scope

This document covers PCA X4, PCA X5 and PCA X8 Software 2.4.1 or later.

Details

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