How to Install Auto Service Request (ASR) on Private Cloud Appliance (PCA) 2.4.1 or Later (Doc ID 2560988.1)

Last updated on OCTOBER 08, 2023

Applies to:

Private Cloud Appliance X8-2 - Version All Versions to All Versions [Release All Releases]
Oracle Virtual Compute Appliance X4-2 Hardware - Version All Versions to All Versions [Release All Releases]
Private Cloud Appliance X5-2 Hardware - Version All Versions to All Versions [Release All Releases]
Private Cloud Appliance - Version 2.4.1 to 2.4.4 [Release 2.0]
Information in this document applies to any platform.

Purpose

Initial Auto Service Request (ASR) installation onto the Private Cloud Appliance (PCA) Software 2.4.1 or Later for PCA X4, PCA X5 and PCA X8.
To Provision ASR on a New Compute Node (CN).
To Provision ASR on the Storage Nodes (SN).
To Provision ASR on the Management Nodes (MN).
To Upgrade ASR Manager.
To disable ILOM_SNMP methodology and configure ASR Client (ILOM_XML) methodology on Management Nodes (MN) and Compute Nodes (CN).
To disable ILOM_SNMP and ASR Client (ILOM_XML) from Storage Nodes (SN).

If you are installing ASR on PCA X3, PCA X4, PCA X5 running Software 2.0.4 to 2.3.4 use Doc ID 2032791.1

ASR Support within the PCA X8

Status of PCA ASR supported assets
PCA Component	Status
Management Node ILOMs	Yes
Compute Node ILOMs	Yes
Cisco 9336 switch	Not Supported
Cisco 9348 switch	Not Supported
PDUs	Not Supported
ZFS appliance	Yes¹

¹On ZFSSA, ASR telemetry is delivered from the AK software. The ILOM interfaces of the ZFSSA heads should never be used for ZFSSA ASR connectivity.

ASR Support within the PCA X4 and PCA X5

Status of PCA ASR supported assets
PCA Component	Status
Management Node ILOMs	Yes
Compute Node ILOMs	Yes
NM2-36p IB switch	Yes²
ES1-24 switch	Yes²
F1-15 director	Not Supported
PDUs	Not Supported
ZFS appliance	Yes¹

¹On ZFSSA, ASR telemetry is delivered from the AK software. The ILOM interfaces of the ZFSSA heads should never be used for ZFSSA ASR connectivity.
²PCA ASR Manager Configurator Software does not Support NM2-36p IB switch and ES1-24 switch, manual configuration is needed. Please contact Oracle Support for Assistance.

Scope

This document covers PCA X4, PCA X5 and PCA X8 Software 2.4.1 or later.

Details

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