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Exalogic Virtual 2.0.6.4.X: Jan 2019 PSU Installation for compute node fails due to booting incorrect kernel (Doc ID 2567497.1)

Last updated on JULY 25, 2019

Applies to:

Exalogic Elastic Cloud X6-2 Hardware - Version X6 and later
Oracle Exalogic Elastic Cloud Software - Version 2.0.6.4.0 to 2.0.6.4.190115
Information in this document applies to any platform.

Symptoms

January 2019 PSU on 2.0.6.4.0 failed during compute node OS patching.

While running PSU 2.0.6.4.190115 a problem was encountered during the "Compute Node Base Image" update.

All pre-checks passed, but the patching failed.

At first the Firmware did not completed, with IB and Disk firmware not upgrading, as shown below:
 

 

January 2019 PSU compute node supported kernel is "4.1.12-124.24.1.el6uek.x86_64", and system is booting to previous kernel "4.1.12-112.14.13.el6uek.x86_64"

 

Changes

January 2019 PSU patching has been applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Verify the problem
 Solution Steps
 Check if issue was resolved

References


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