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NOAM Alarm Banner Is Not Reporting Alarms (Doc ID 2568805.1)

Last updated on AUGUST 19, 2022

Applies to:

BNS Platform Hardware - Version DSR 5.0 and later
Information in this document applies to any platform.


The banner is displaying nothing for alarm count. Checking current alarms brings a white page. Checking alarm history brings the error "unable to connect to host"

But how to perform a switchover of the NOAM from B to A when it can't be done through the GUI because
the error "Cannot Connect to Host" comes up on any selection under "Status & Manage", nor is there anything in the bottom menu bar to click on.
B server was not responding to any GUI command.



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