SL150 - Magazine Open State Not Being Detected, Magazine not Audited (Doc ID 2576859.1)

Last updated on JULY 25, 2022

Applies to:

Symptoms

The inventory is unchanged from before. Web interface and mtx commands show the library as containing tapes that I have physically removed.

2019/08/09 18:24:52 UTC;64;  RUNNING;    Unlock Magazines;ddrucker;0:00;  0;Setting the Library Offline
2019/08/09 18:24:52 UTC;64;  RUNNING;    Unlock Magazines;ddrucker;0:00;  0;Unlocking Module 1 Left and Right Magazines
2019/08/09 18:24:52 UTC;64;  RUNNING;    Unlock Magazines;ddrucker;0:28;  0;Unlocking Module 2 Left and Right Magazines
2019/08/09 18:24:52 UTC;64;  RUNNING;    Unlock Magazines;ddrucker;0:56;  0;Unlocking Module 3 Left and Right Magazines
2019/08/09 18:24:52 UTC;64;  RUNNING;    Unlock Magazines;ddrucker;1:24;  0;Unlocking Module 4 Left and Right Magazines
2019/08/09 18:26:45 UTC;64;COMPLETED;    Unlock Magazines;ddrucker;1:53;  0;Unlocking Module 4 Left and Right Magazines
2019/08/09 18:36:30 UTC;70;  RUNNING;          User Login;ddrucker;0:00;  0;User ddrucker at xxx.29.158.176 has logged in
2019/08/09 18:36:30 UTC;70;COMPLETED;          User Login;ddrucker;0:00;  0
2019/08/09 18:37:01 UTC;71;  RUNNING;          User Login;ddrucker;0:00;  0;User ddrucker at xx.29.23.0 has logged in
2019/08/09 18:37:01 UTC;71;COMPLETED;          User Login;ddrucker;0:00;  0
2019/08/09 18:38:23 UTC;72;  RUNNING;          User Login;ddrucker;0:00;  0;User ddrucker at xx.29.23.0 has logged in
2019/08/09 18:38:23 UTC;72;COMPLETED;          User Login;ddrucker;0:00;  0
2019/08/09 18:38:43 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;0:00;  0;Locking Module 1 Left and Right Magazines
2019/08/09 18:39:12 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;0:28;  0;Locking Module 2 Left and Right Magazines
2019/08/09 18:39:40 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;0:56;  0;Locking Module 3 Left and Right Magazines
2019/08/09 18:40:08 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;1:24;  0;Locking Module 4 Left and Right Magazines
2019/08/09 18:40:36 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;1:52;  0;Auditing Module 1 Right Magazine               <----------------------------------------  Left magazine didn't get audited.  Library didn't sense the magazine was opened.
2019/08/09 18:42:02 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;3:18;  0;Auditing Module 2 Left and Right Magazines
2019/08/09 18:44:16 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;5:32;  0;Auditing Module 3 Left and Right Magazines
2019/08/09 18:46:30 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;7:46;  0;Auditing Module 4 Left and Right Magazines
2019/08/09 18:48:47 UTC;73;  RUNNING;Lock and Audit Magazines;ddrucker;10:04;  0;Setting the Library Online

Changes

Cause

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