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"Update File Could Not Be Processed" is Seen When Uploading .rpm During Upgrade Via the Platform Setup Application Page (Doc ID 2593269.1)

Last updated on JUNE 06, 2022

Applies to:

Oracle Communications Session Monitor - Version 4.0 and later
Information in this document applies to any platform.


Customer attempts to upgrade from Oracle Communications Session Monitor (OCSM) 4.0 and later via the Platform Setup Application (PSA) page. During the uploading of the .rpm, it fails with the error:


Update file could not be processed

Review of the /var/log/messages file shows:




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