HSM: Intermittent Kernel smb Hangs (Doc ID 2657280.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.1 and later
Information in this document applies to any platform.

Intermittently, when there is heavy smb traffic, with file requests having to stage in offline files, the smb service hangs.

The /var/adm messages file on the smb server shows the SMB service shutdown, followed by the system being rebooted.

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In this Document

Symptoms

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