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PDF Printing Generates Errors on Client With Oracle Secure Global Desktop (SGD) 5.5 (Doc ID 2679818.1)

Last updated on DECEMBER 10, 2023

Applies to:

Oracle Secure Global Desktop - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

 Using PDF printing now results in errors on the client device after upgrading to SGD 5.5.  The error message may indicate that the file is not a supported file type or that the file has been corrupted.

Error: the document is damaged and cannot be repaired. Adobe Reader could not open because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Changes

 Upgrading to 5.5.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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