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Calls Filtered On TimeStamp Are Not Exported (Doc ID 2699589.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Communications Session Monitor - Version 4.1 and later
Information in this document applies to any platform.

Symptoms


After filtering calls on a Time Stamp range and exporting to CSV or Bulk Export, nothing is exported. If the Time Stamp is not used, it works. The steps as outlined in:

 

Time filtering and CSV exporting in Oracle Communications Session Monitor / Palladion (Doc ID 1917057.1)

 

have been carried out, and the issue is not application to the issue in:

 

CSV Export Is Not Showing All Results (Doc ID 2646274.1)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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