My Oracle Support Banner

Calls Filtered On TimeStamp Are Not Exported (Doc ID 2699589.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Oracle Communications Session Monitor - Version 4.1 and later
Information in this document applies to any platform.

Symptoms


After filtering calls on a Time Stamp range and exporting to CSV or Bulk Export, nothing is exported. If the Time Stamp is not used, it works. The steps as outlined in:

 

Time filtering and CSV exporting in Oracle Communications Session Monitor / Palladion (Doc ID 1917057.1)

 

have been carried out, and the issue is not application to the issue in:

 

CSV Export Is Not Showing All Results (Doc ID 2646274.1)

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.