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Launches Fail with Major opcode of failed request: 102 (X_ChangeKeyboardControl) on Oracle Secure Global Desktop (SGD) 5.5 With A Portuguese Keyboard. (Doc ID 2711170.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle Secure Global Desktop - Version 5.5 to 5.5 [Release 5.0]
Information in this document applies to any platform.

Symptoms

Using a Portuguese keyboard causes a problem for the user and prevents the user from launching RDP or X11 sessions.


User logs in to SGD webtop, with English or with Portuguese, and can't launch any windows RDP sessions or X11 applications when using a Portuguese keyboard.

ErrCommandExecutionFailed
Script 19723 exited with code 7 and signal 0
Standard error of script process:

X Error of failed request: BadValue (integer parameter out of range for operation)
Major opcode of failed request: 102 (X_ChangeKeyboardControl)
Value in failed request: 0x0
Serial number of failed request: 36
Current serial number in output stream: 38 (error = 1)
ErrCommandExecutionFailed

Changes

 No Changes, however, this is the first time a user has attempted to use the Portuguese keyboard

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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