SL4000 - Drives IBM LTO8 going in Failed and Not Communicating status
(Doc ID 2722374.1)
Last updated on AUGUST 11, 2022
Applies to:
StorageTek SL4000 Modular Library System - Version All Versions to All Versions [Release All Releases]Information in this document applies to any platform.
Symptoms
The library is getting tape drive in Failed Status aleatory. If give a Reboot of the tape drive by WebConsole the tape drive back to operational.
==> The customer environment: Oracle ZDLRA connected with SL4000 and IBM LTO8.
==> Current firmware: SL4000 with 1.0.2.76 and IBM LTO8 with K4K0.
By Log snapshot all analyze found.
The tape drives are losing communication with library and no cartridge mounted (EMPTY).
2020-09-06 23:10:38 .59 SUCCESS Faulting Drive(base, 7)[34] with error COMM_FAILURE, job[21492]
2020-09-06 23:10:38 .67 SUCCESS FAULT_DRIVE - [TBD]
2020-09-06 23:05:38 5.14 SUCCESS Changing drive state from EMPTY to NOT_COMMUNICATING, current state is EMPTY for Drive(base, 7)[34], job[21490]
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |