My Oracle Support Banner

Immediate Logout with Firefox and more than one Gateway (Doc ID 2736111.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Secure Global Desktop - Version 5.2 to 5.6 [Release 5.0]
Information in this document applies to any platform.


When there are two Gateways configured in front of a SGD array, users may find that while they can login to SGD workspace, after 5 to 30 seconds the client dies and they are logged out.

The issue does not happen when there is only one Gateway configured.
The issue only happens when using Firefox.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.