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SBC does not send BYE sip message to Session Recording Server (SRS) / SIPREC (Doc ID 2736279.1)

Last updated on DECEMBER 14, 2020

Applies to:

Integrated Software for Acme Packet 4600 - Version S-Cz7.4.0 and later
Information in this document applies to any platform.

Symptoms

 SBC does not send BYE sip message to Session Recording Server (SRS)/SIPREC, when the call is terminated on the main communication channel between end points. This was seen affecting HA nodes.

Changes

 Session Recording Server (SRS) was configured newly

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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