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Standby system can crash during in-service upgrades to SCZ840p7 (Doc ID 2809335.1)

Last updated on OCTOBER 11, 2021

Applies to:

Acme Packet 6300 - Version S-Cz8.4.0 and later
Acme Packet 6350 - Version S-Cz8.4.0 and later
Information in this document applies to any platform.
APPLIES TO:
Oracle Communications Session Border Controller
Oracle Enterprise Session Border Controller
Oracle Communications Session Router
Oracle Communications Subscriber-Aware Load Balancer
Information in this document applies to any platform.

Symptoms

Impact:

Standby system can crash during in-service upgrades to SCZ840p7.

This crash can also occur (on Standby) after upgrading both systems in HA pair to SCZ840p7.



Changes

 A crash can occur on the newly upgraded SCZ840p7 device which would be in a Standby state at the time of crash when the Active is still running the prior release and has not been upgraded yet.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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