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Bulk Export Or CSV Export Fails With "Connection Error Not Found" From MEC (Doc ID 2812431.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Communications Session Monitor - Version 4.3 and later
Information in this document applies to any platform.

Symptoms

When logged into a Mediation Engine Connector (MEC),  and connected to an ME, performing the following actions:

1. Select "IP tracking" option.
2. Enter an IP.
3. in Calls section, clicking on the "CSV export" or "Bulk export" gives the error:

 

Connection Error

Not Found

 

 

If the user connects directly to the ME (outside of the MEC) and carries out the same steps, it works.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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