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SDM/Monitor did not receive a request to shutdown in time allotted (Doc ID 2860991.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Communications Session Delivery Manager - Version 8.2 and later
Information in this document applies to any platform.


Customer was unable to start NNC services. Whenever they ran ./startnnc script they get below error

[nncentral@nncsvr2 bin]$ ./
Starting Back-End server now
1 of 27 services have started...
Monitor did not receive a request to shutdown in time allotted. OC SDM status remains unknown!


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