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SL4000 - Support Bundle download shows a 0 byte file (Doc ID 2868308.1)

Last updated on JUNE 26, 2023

Applies to:

StorageTek SL4000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 When creating a Support Bundle from a SL4000 the file size is shown at 41,077 k but after downloading the bundle, it shows as a 0 byte file.

Cause

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In this Document
Symptoms
Cause
Solution

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