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Cannot Add Oracle Secure Global Desktop (SGD) Servers To Array (Doc ID 2877405.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle Secure Global Desktop - Version 4.71 and later
Information in this document applies to any platform.

Symptoms

On : 5.6 version,

ACTUAL BEHAVIOR
---------------
Cannot Add Servers to Array

When array join is attempted, the attempt fails.

<primary SGD server name>1# ./tarantella array join --secondary <secondary server FQDN>
Type the username and password of a Secure Global Desktop Administrator
for <secondary server FQDN>
Username: <admin user name>
Password:
Type the username and password of a Secure Global Desktop Administrator
for <secondary server name>
Username: <admin user name>
Password:
Unable to add secondary. It is already part of an array.
Couldn't join the array.
<primary server name>#

The desired secondary server reports that it is a standalone server.

<secondary server>{root}/opt/tarantella/bin=$ ./tarantella status --verbose

set statuswarning(possiblehostrename)
Health check:

  - localhost: Accepting peer connections.

 - All responsive servers report consistent array topology.

Contacting <secondary server name> for status information.

Array members (1):
 -<secondary server> (primary): Accepting standard and secure connections.
 - Webtop sessions (0):
 - Emulator sessions (0):
<secondary server>{root}/opt/tarantella/bin=$

The version of SGD is the most current.

<secondary server> {root}/opt/tarantella/bin=$ ./tarantella version
Oracle Secure Global Desktop Server for Oracle Linux (5.60.567)
Architecture code: x86_64
This host: Linux <secondary server> 3.10.0-1160.62.1.el7.x86_64 #1 SMP Wed Mar 23 09:04:02 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
Active patches:
No patches installed.
<secondary server> {root}/opt/tarantella/bin=$

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add array in SGD

Cause

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In this Document
Symptoms
Cause
Solution
References


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