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IBM LTO6 - 2E11: LOD_FSC_SRV_CHECK_SERVO_BAND_ERROR (Doc ID 2904371.1)

Last updated on NOVEMBER 07, 2022

Applies to:

IBM LTO6 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Drive is Down .

HW Address: 1.1.1.1.1
Total EWI Count for 1.1.1.1.1: 342
Error Reason(s):
Warning Reason(s): deviceDB_inoperative
Drive Serial: unknown
Drive Type: unknown
Drive Tray Serial: 0464970+1332D70052
Bay: Drive_Bay4
HLI Address: X.0.12.0
Vendor:
Partition ID: N/A
EWI Messages:

Drive_Bay4(1.1.1.1.1)

1303 - (2X)
Failure from drive Code: 604 - Drive is not functional, drive 1,1,1,1,1: Power up FAILED, resultCode = 6424 (state = inoperative)
(Errors Started - 2022-08-09 13:33:31 Errors Stopped - 2022-08-09 13:37:35)

1320 - (1X)
Drive communication time-out 1,1,1,1,1
(Errors Started - 2022-08-09 13:34:43 Errors Stopped - 2022-08-09 13:34:43)

3204 - (1X)
System error - Invalid state transition, state=Error transtion=Vary offline
(Errors Started - 2022-08-09 13:35:18 Errors Stopped - 2022-08-09 13:35:18)

3287 - (2X)
Device transitioned to not ready, address=(Drive_Bay4)1,1,1,1,1
(Errors Started - 2022-08-09 13:33:31 Errors Stopped - 2022-08-09 13:37:35)

3337 - (166X)
Drive load failed due to media error,

VOLSERS seen in 3337 messages: VI2493L6 (x1) VI3665L6 (x1) VI3680L6 (x3) VI3810L6 (x1) VI3865L6 (x2) VI4119L6 (x1) VI4190L6 (x2) VI4197L6 (x1) VI4201L6 (x1) VI4203L6 (x1) VI4210L6 (x1) VI4224L6 (x1) VI4226L6 (x1) VI4232L6 (x1) VI4239L6 (x1) VI4254L6 (x1) VI4256L6 (x1) VI4263L6 (x1) VI4269L6 (x1) VI4270L6 (x1) VI4272L6 (x1) VI4284L6 (x1) VI4285L6 (x1) VI4286L6 (x1) VI4288L6 (x1) VI4294L6 (x1) VI4298L6 (x1) VI4299L6 (x1) VI4300L6 (x1) VI4305L6 (x2) VI4312L6 (x1) VI4318L6 (x2) VI4320L6 (x1) VI4324L6 (x2) VI4337L6 (x1) VI4348L6 (x1) VI4375L6 (x1) VI4382L6 (x1) VI4387L6 (x1) VI4389L6 (x1) VI4406L6 (x1) VI4422L6 (x2) VI4427L6 (x1) VI4453L6 (x1) VI4472L6 (x1) VI4482L6 (x1) VI4490L6 (x2) VI4508L6 (x1) VI4509L6 (x2) VI4615L6 (x1) VI4635L6 (x2) VI4652L6 (x1) VI4703L6 (x1) VI4708L6 (x1) VI4728L6 (x1) VI4803L6 (x1) VI4860L6 (x1) VI4874L6 (x2) VI4875L6 (x1) VI4881L6 (x1) VI4885L6 (x1) VI4892L6 (x1) VI4944L6 (x1) VI4951L6 (x1) VI4956L6 (x1) VI4975L6 (x1) VI4994L6 (x1) VI5261L6 (x1) VI5323L6 (x1) VI5330L6 (x1) VI5348L6 (x1) VI5417L6 (x2) VI5432L6 (x1) VI5469L6 (x1) VI5520L6 (x1) VI5530L6 (x1) VI5541L6 (x1) VI5580L6 (x1) VI5635L6 (x1) VI5681L6 (x1) VI5699L6 (x1) VI5752L6 (x2) VI5807L6 (x1) VI5820L6 (x1) VI5831L6 (x6) VI5847L6 (x1) VI5889L6 (x2) VI5901L6 (x1) VI5903L6 (x2) VI5917L6 (x1) VI5918L6 (x1) VI6062L6 (x1) VI6096L6 (x1) VI6151L6 (x2) VI6168L6 (x1) VI6190L6 (x2) VI6248L6 (x1) VI6262L6 (x1) VI6315L6 (x1) VI6374L6 (x2) VI6444L6 (x1) VI6520L6 (x1) VI6536L6 (x1) VI6552L6 (x2) VI6600L6 (x1) VI6684L6 (x1) VI6741L6 (x1) VI6832L6 (x1) VI6867L6 (x1) VI6868L6 (x2) VI6909L6 (x1) VI6910L6 (x2) VI6991L6 (x1) VI7015L6 (x1) VI7026L6 (x1) VI7081L6 (x1) VI7107L6 (x1) VI7128L6 (x1) VI7149L6 (x1) VI7207L6 (x1) VI7223L6 (x1) VI7237L6 (x1) VI7383L6 (x1) VI7449L6 (x1) VI7458L6 (x1) VI7472L6 (x1) VI7489L6 (x1) VI7534L6 (x1) VI7549L6 (x3) VI7592L6 (x1) VI7614L6 (x2) VI7714L6 (x1) VI7733L6 (x1) VI7740L6 (x1) VI7797L6 (x2)
(Errors Started - 2022-08-03 12:12:32 Errors Stopped - 2022-08-09 11:24:18)

3955 - (167X)
Error from device Code: 605 - Drive media error, drive 1,1,1,1,1: load FAILED with mediaError: (driveType = IbmUltrium6, driveFirmware = KAJ8, sn = 91WT014727)
Error from device Code: 604 - Drive is not functional, drive 1,1,1,1,1: Power up FAILED, resultCode = 6424 (state = inoperative)

VOLSERS seen in 3955 messages: VI2493L6 (x1) VI3665L6 (x1) VI3680L6 (x3) VI3810L6 (x1) VI3865L6 (x2) VI4119L6 (x1) VI4190L6 (x2) VI4197L6 (x1) VI4201L6 (x1) VI4203L6 (x1) VI4210L6 (x1) VI4224L6 (x1) VI4226L6 (x1) VI4232L6 (x1) VI4239L6 (x1) VI4254L6 (x1) VI4256L6 (x1) VI4263L6 (x1) VI4269L6 (x1) VI4270L6 (x1) VI4272L6 (x1) VI4284L6 (x1) VI4285L6 (x1) VI4286L6 (x1) VI4288L6 (x1) VI4294L6 (x1) VI4298L6 (x1) VI4299L6 (x1) VI4300L6 (x1) VI4305L6 (x2) VI4312L6 (x1) VI4318L6 (x2) VI4320L6 (x1) VI4324L6 (x2) VI4337L6 (x1) VI4348L6 (x1) VI4375L6 (x1) VI4382L6 (x1) VI4387L6 (x1) VI4389L6 (x1) VI4406L6 (x1) VI4422L6 (x2) VI4427L6 (x1) VI4453L6 (x1) VI4472L6 (x1) VI4482L6 (x1) VI4490L6 (x2) VI4508L6 (x1) VI4509L6 (x2) VI4615L6 (x1) VI4635L6 (x2) VI4652L6 (x1) VI4703L6 (x1) VI4708L6 (x1) VI4728L6 (x1) VI4803L6 (x1) VI4860L6 (x1) VI4874L6 (x2) VI4875L6 (x1) VI4881L6 (x1) VI4885L6 (x1) VI4892L6 (x1) VI4944L6 (x1) VI4951L6 (x1) VI4956L6 (x1) VI4975L6 (x1) VI4994L6 (x1) VI5261L6 (x1) VI5323L6 (x1) VI5330L6 (x1) VI5348L6 (x1) VI5417L6 (x2) VI5432L6 (x1) VI5469L6 (x1) VI5520L6 (x1) VI5530L6 (x1) VI5541L6 (x1) VI5580L6 (x1) VI5635L6 (x1) VI5681L6 (x1) VI5699L6 (x1) VI5752L6 (x2) VI5807L6 (x1) VI5820L6 (x1) VI5831L6 (x6) VI5889L6 (x2) VI5901L6 (x1) VI5903L6 (x2) VI5917L6 (x1) VI5918L6 (x1) VI6062L6 (x1) VI6096L6 (x1) VI6151L6 (x2) VI6168L6 (x1) VI6190L6 (x2) VI6248L6 (x1) VI6262L6 (x1) VI6315L6 (x1) VI6374L6 (x2) VI6444L6 (x1) VI6520L6 (x1) VI6536L6 (x1) VI6552L6 (x2) VI6600L6 (x1) VI6684L6 (x1) VI6741L6 (x1) VI6832L6 (x1) VI6867L6 (x1) VI6868L6 (x2) VI6909L6 (x1) VI6910L6 (x2) VI6991L6 (x1) VI7015L6 (x1) VI7026L6 (x1) VI7081L6 (x1) VI7107L6 (x1) VI7128L6 (x1) VI7149L6 (x1) VI7207L6 (x1) VI7223L6 (x1) VI7237L6 (x1) VI7383L6 (x1) VI7449L6 (x1) VI7458L6 (x1) VI7472L6 (x1) VI7489L6 (x1) VI7534L6 (x1) VI7549L6 (x3) VI7592L6 (x1) VI7614L6 (x2) VI7714L6 (x1) VI7733L6 (x1) VI7740L6 (x1) VI7797L6 (x2)
(Errors Started - 2022-08-03 12:18:44 Errors Stopped - 2022-08-09 13:37:35)

3993 - (1X)
Device added, device=drive
(Errors Started - 2022-08-09 13:31:18 Errors Stopped - 2022-08-09 13:31:18)

4064 - (1X)
Info message: Drive tray Serial Number needs to be updated, device=drive
(Errors Started - 2022-08-09 13:33:31 Errors Stopped - 2022-08-09 13:33:31)

Edit Delete 1,1,1,1,1 unknown false false false Error unknown 4 inoperative N/A 0464970+1332D70052 ok 0000000000000000 HBD-17

2022-08-09T13:33:31.425, 1.1.1.1.1, root, default, internal, 0, error, 3955, "Error from device Code: 604 - Drive is not functional", Data=controlPowererror6424<!|CDATA|drive 1,1,1,1,1: Power up FAILED, resultCode = 6424 (state = inoperative)||>604
2022-08-09T13:33:31.503, 1.1.1.1.1, root, default, internal, 0, error, 1303, "Failure from drive Code: 604 - Drive is not functional", Data:=controlPowererror6424<!|CDATA|drive 1,1,1,1,1: Power up FAILED, resultCode = 6424 (state = inoperative)||>604
2022-08-09T13:34:43.569, 1.1.1.1.1, root, default, queryTable, 11001, error, 1320, "Drive communication time-out 1,1,1,1,1"
2022-08-09T13:35:18.046, 1.1.1.1.1, root, default, reboot, 11501, error, 3204, "System error - Invalid state transition", state=Error transtion=Vary offline
2022-08-09T13:37:35.886, 1.1.1.1.1, root, default, reboot, 11501, error, 3955, "Error from device Code: 604 - Drive is not functional", Data=controlPowererror6424<!|CDATA|drive 1,1,1,1,1: Power up FAILED, resultCode = 6424 (state = inoperative)||>604
2022-08-09T13:37:35.921, 1.1.1.1.1, root, default, reboot, 11501, error, 1303, "Failure from drive Code: 604 - Drive is not functional", Data:=controlPowererror6424<!|CDATA|drive 1,1,1,1,1: Power up FAILED, resultCode = 6424 (state = inoperative)||>604



Cause

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In this Document
Symptoms
Cause
Solution
References


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