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Oracle ZFS Storage Appliance: Phone Home Service Goes to Maintenance While Changing Properties "failed to compute XDR sizeof using akxdp_ixdr" (Doc ID 2914577.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle ZFS Storage ZS7-2 High End - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS7-2 High-End - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS9-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS7-2 Mid-Range - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Sun Connection Readiness Kit (SCRK), also known as "Phone home" is disabled or in maintenance.
Any attempt to modify SCRK Properties, fails. Commit throws error :

Changes

This ZS7-2 is part of Private Cloud Appliance (PCA) and Auto Service Request (ASR) implementation is done via Platinum gateway. Problem manifested itself after some changes were made to this existing setup.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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