PATCHMGR --Upgrade may fail with show lldp neighbor cmd failed on an isolated spine switch
(Doc ID 3028125.1)
Last updated on JULY 16, 2024
Applies to:
Exadata Database Machine X9M-2 Hardware - Version All Versions to All Versions [Release All Releases]Exadata Database Machine X8-2/X8M-2 Hardware - Version All Versions to All Versions [Release All Releases]
Exadata Database Machine X9M-8 Hardware - Version All Versions to All Versions [Release All Releases]
Zero Data Loss Recovery Appliance X8/X8M Hardware - Version All Versions to All Versions [Release All Releases]
Zero Data Loss Recovery Appliance X9M Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
Patchmgr Fails "show lldp neighbor cmd failed"
A switch that is being replaced and must be isolated to upgrade or downgrade the firmware using patchmgr.
The Steps to isolate a switch is to have a single IP of the switch to be upgraded and all fabric ports must be down.
This issue can hit on versions that fall between patch_switch_22.1.8 and patch_switch_23.1.15
This bug is fixed in patch_switch_24.1.0.0.0 or higher
The following is an example when running from patch_switch_23.1.15
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |