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Exadata X6-2 Hardware - Serial Number Missing On First Compute Node Of Exadata System. (Doc ID 3028428.1)

Last updated on JULY 16, 2024

Applies to:

Exadata X6-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Serial number missing on first compute node of Exadata system 1712XXXXXX.

# dmidecode -t 1
# dmidecode 3.2
Getting SMBIOS data from sysfs.
SMBIOS 2.8 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
  Manufacturer: Oracle Corporation
  Product Name: ORACLE SERVER X6-2
  Version:------------------------------------------------------------------------> Details Missing.
  Serial Number: ----------------------------------------------------------------> Details Missing.
  UUID: 00000000-0000-0000-0000-000000000000
  Wake-up Type: Power Switch
  SKU Number:
  Family:

/System
Properties:
health = Service Required
health_details = SP (Service Processor) is faulty. Type 'show /System/Open_Problems' for details.
open_problems_count = 1
type = Rack Mount
model = Exadata X6-2
qpart_id = Q11401
part_number = Exadata X6-2
serial_number = AK00XXXXXX
component_model = ORACLE SERVER X6-2
component_part_number = 7313406
component_serial_number = 1712XXXXXX
system_identifier = Exadata Database Machine X6-2 AK00XXXXXX
system_fw_version = 5.1.0.23
primary_operating_system = Not Available
primary_operating_system_detail = Comprehensive System monitoring is not available. Ensure the host is running with the Hardware Management Pack. For details go to http://www.oracle.com/goto/ilom-redirect/hmp
host_primary_mac_address = 00:00:00:00:00:00
ilom_address = xx.xxx.xxx.xx
ilom_mac_address = 00:00:00:00:00:00
locator_indicator = Off
power_state = On
actual_power_consumption = 261 watts
action = (Cannot show property)

Cause

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In this Document
Symptoms
Cause
Solution
References


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