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SL4000 - Tapes left in the CAP during an import caused the import to fail (Doc ID 3048761.1)

Last updated on SEPTEMBER 25, 2024

Applies to:

StorageTek SL4000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Tapes abandoned (left in) the Cap during an Import can cause the Import to fail unexpectedly, resulting in missing configuration information.

After a clear db and a subsequent import via the GUI, the session may log out as if a restart occurred, but the library did not actually restart with no obvious errors reported. This can be determined if you can log back into the GUI immediately. Typically, it takes ~10 minutes before one can log back into the library after a restart.

Cause

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In this Document
Symptoms
Cause
Solution
References

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