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Oracle Exadata Diagnostic Information required for Disk Failures and some other Hardware issues (Doc ID 761868.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Exadata Database Machine V2 - Version All Versions and later
Exadata Database Machine X2-8 - Version All Versions and later
Exadata X3-8 Hardware - Version All Versions and later
Oracle Exadata Storage Server Software - Version 11.1.0.3.0 and later
Exadata Database Machine X2-2 Hardware
Information in this document applies to any platform.

Purpose

This document provides the set of commands required to collect diagnostic information required for disk failures on the Exadata Storage Servers and could be used on Db nodes or Storage Servers for some other hardware issues.

 

Note:  sundiag is an Exadata node/cell tool.  It works on both Linux and Solaris installations. For issues on Solaris platforms, additional OS data may be collected by the Explorer tool - <Document 1006990.1> Oracle Explorer Data Collector Implementation Best Practice.  For issues on Linux platforms, additional OS data may be collected by the sosreport tool - <Document 1500235.1>.

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 --- Software Requirements/Prerequisites ---
 --- Configuring the Script ---
 --- Running the Script ---
 For Sun Oracle Exadata Environments:
 Community Discussions
References

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