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Need help using the Oracle Store website? (Doc ID 1070853.1)

Last updated on JULY 20, 2024

Applies to:

My Oracle Support - Version 3.1.0 and later
Information in this document applies to any platform.

Goal

The purpose of this document is to provide directions on how to receive support from Oracle for questions and issues encountered when using the Oracle Store website.  Example questions:

  1. How do I reset my password?
  2. What is the status of my order?
  3. Why am I unable to add items to my basket?
  4. How to update, change accounts used in the Shop/Oracle Store?

Solution

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In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.