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Need help using the Oracle Store website? (Doc ID 1070853.1)

Last updated on MAY 30, 2018

Applies to:

My Oracle Support - Version 3.1.0.0.0 to 3.2.0.0.0
Information in this document applies to any platform.

Goal

The purpose of this document is to provide directions on how to receive support from Oracle for questions and issues encountered when using the Oracle Store website.  Example questions:

  1. How do I reset my password?
  2. What is the status of my order?
  3. Why am I unable to add items to my basket?

Solution

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